Help Center

For US Returns and Exchanges

Returns are easy, fast, and free. Here are a few steps to complete:

1. Please go to Returns & Exchanges
2. Enter your order number with the prefix "MC" or "EXC-MC" along with your postal code
3. Follow the instructions to make your selections
4. Ship the item(s) back using the prepaid label that is generated along with your original packing slip 

For International Returns 

Here are a few steps to submit an International Return

1. Please go to International Return Portal
2. Enter your order number and select the items you wish to return and complete details.
3. Refer to the instructions after you submit your return to send back your item(s).

Refunds can be expected within 3-5 business days after our team receives your package. Please allow for additional time as your bank may take longer to post the refund back to your account.

• Refunds will be credited back to the original form of payment unless otherwise requested.  

• Exceptions: “Final Sale” and Embroidered items cannot be returned or exchanged. 

Standard shipping is free for all US orders of $60 or more and $10 for orders under $60. Shipping charges are calculated at checkout for international orders. Fees are subject to customs, duties, and taxes according to each country. 

We aim to fulfill orders within 2-3 business days, given product availability and payment verification. Please check your email for order and shipping confirmation details. Shipping times may vary but our team and shipping carriers are working hard to ensure you get your items as soon as possible. 

Free standard continental U.S. shipping is estimated to arrive within 3-10 business days to most locations. Please note that we do not fulfill orders on the weekends or on major U.S. holidays. 

For embroidery orders, please allow up to two additional weeks for your order to be fulfilled.

We ship worldwide, please note we do not ship to P.O. boxes or 3rd party companies.