We offer returns within 30 days of your delivery date.

After 30 days of the delivery date, we unfortunately can’t offer you a refund. But, you can still exchange it or get store credit for any future purchases.

To be eligible for a return or exchange, your item must be unworn and unwashed with the original tags attached as well as no make-up, deodorant, or other liquid stains.

All garments are subject to inspection.

All returns are free on US orders. Due to increased volume and the impact of COVID-19, return processing is delayed. For employee safety, we hold items for 3 days before processing any return. Refunds should be expected in 5-7 business days after the return process is complete.

*Please use your own shipping method for international returns. We are very sorry, but we do not provide international return labels. Contact us at info@medicloshop.com for more details.

**Embroidered items are final sale and cannot be returned for refund or exchange.