Our policy lasts 30 days. If 30 days have gone by since your delivery date, unfortunately we can’t offer you a refund. But, you can still exchange it.

To be eligible for a return or exchange, your item must be unworn and unwashed merchandise with tags attached, no make-up, deodorant, or other liquid stains.

All garments are subject to inspection.

All returns are free on US orders, all the time. Due to increased volume and the impact of COVID-19, returns processing is delayed. For employee safety, we hold items for 3 days before processing any return. Refunds should be expected in 5-7 business days after the return process is complete.

*Use your own shipping method for international returns or exchanges.  But the shipping charge for sending the exchange is on us. You don't have to pay more. Contact us info@medicloshop.com for more details.

**Embroidered items are final sale and cannot be returned for refund or exchange.